1 hour ticket response
Free website and free domain name’s team of support engineers is dedicated to supplying swift answers to all your queries. We’ll review your helpdesk ticket the second it has been delivered and will respond back to you with a solution to your problem within less than sixty minutes after the support ticket submission. As a matter of fact, our average support ticket response time is 20 minutes.
A Top–Notch Client Support Service
Our technical support staff members possess huge experience in the hosting services business and are skillful enough to deliver a prompt answer to your problem. If, however, the situation at hand is not within the competency of a technical support engineer, the technical support ticket will be sent to a programmer or sysadmin for additional investigation.
An Easy–to–Navigate Help Center
In the Web Hosting Control Panel you’ll find an easy–to–browse Help section where you can get quick suggestions on how to use our hosting services. You can see the answers to your inquiries in our F.A.Q. section, find more suggestions in the web hosting account management articles or check out our how–to video tutorials.