Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You will find almost all the answers to your questions in the user–friendly Help Center section included in our Web Hosting Control Panel. It boasts an elaborate repository with commonly asked questions and exhaustive help articles contributed by our experienced help desk support staff.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a selection of how–to video tutorials that detailedly demonstrate how you can rectify a common issue related to your hosting services account. You’ll find the educational videos in the Help section.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 help desk service with a sixty–minute ticket response time guarantee. A group of proficient tech support engineers will be online for you to reply to all the inquiries that you may have. During non–busy periods, an answer will be offered within just 20 minutes.