Customer Support Channels
A 1–hour Response Guarantee
Our customer help crew is trained to shortly take care of all hosting services users’ queries and help inquiries. Via our ticket system, you will be able to post your question and a support crew representative will, no doubt go back to you in less than maximum sixty minutes. In reality, practice has revealed that the standard solution time is 20 min.
A Top–quality Support Service
Our support service is offered by a group of certified employees who’re able to answer your question as quickly as possible. You can easily communicate with the technical support crew by opening a help support ticket from your Web Hosting Control Panel or by sending us an e–mail. On business days, you may as well call us on the phone or take advantage of the online chatting solution.
An Intuitive Help Section
Should you need assistance while working on your site within the Control Panel, you could always click on the Help key and see your query in the list of articles that will appear. We have as well turned most of the articles and reviews into video clips. The listing of video lessons will show up if you click on the Videos key located on the top right.