Help and support Channels

  • Video Tutorials
  • Video Guides

  • Learn without delay the way to alter a document or move a database via our variety of step–by–step video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer an easy–to–use Frequently Answered Questions section where there are plenty of answers to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are on–line 24/7 to respond to your tech questions. Expect a solution within less than 60 mins after you have provided the ticket.

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Types of Support

  • Shared Hosting Support
  • Hosting Help

  • If you have difficulties using our hosting services services or need to have more resources for your web sites, just let us know and we’ll give you the best hints and tips.

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  • VPS Hosting Support
  • VPS Assistance

  • In case you have issues running your SolusVM administration panel, or with any of the free applications the VPS has been pre–configured with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Hosting Support

  • If you have need for proficient assistance from a webmaster or plan to improve the set–up of your dedicated hosting server, just contact us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any problems with your semi-dedicated server or need assistance with a specific challenge, don't hesitate to contact our competent team of customer support engineers. They are on hand 24/6, able to assist you.
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