A 99.9% Server Uptime
The principal benefit of creating your own hosting platform is that you don’t have to worry about compatibility – you design a particular set of software applications in such a way so as to be compatible with a given set of hardware components. The final outcome is something much more steady and dependable, as there are fewer potential chances of failure. We have set up our cloud hosting platform atop tried and tested hardware parts plus a strongly modified version of SELinux in an attempt to set up an incredibly risk–free home for your sites.
Because of this, with each of our hosting services packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s important to also build your own network infrastructure. That is why we set up a custom internal network in each one of our data center facilities. Relying on first–rate Juniper switches and routers, our internal network allows for shockingly fast data transfer rates and is also completely redundant.
This way you will enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, regardless of which hosting plan you’ve selected.
A 30–Day Money–Back Guarantee
While we have done everything to lessen all possible risks with our cloud hosting plans and even though our company provides premium tech support, there are times when the client simply isn’t happy with what we are offering. Or he wants to move to a more powerful web hosting service, such as a virtual private server or even a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t pleased, you will get a refund.
24/7 Technical Support
If you have ever been forced to wait for hours for an answer, you probably know how aggravating this can be, especially when your web site is at stake. For this reason, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be here for you and they’ll get back to you in under one hour. And the best part is that their average support ticket response time is under 20 minutes!