A Control Panel is a web-based interface where you can handle numerous aspects of your online presence. For example, you may set up or edit website files, create and check e-mail messages, handle databases, check visitor statistics and so on. These things are done through buttons and menus inside a web browser and the CP may also be called ‘back office’, i.e. the administration area associated with your web hosting account. Most of the Control Panels available on the market will permit you to manage all hosting-related matters, but you'll commonly require a different system to deal with payments or to get a new domain in case the company offers domain registrations. Based on the platform they utilize, you may be able to use the billing account to open a support ticket to ask a question or to troubleshoot and fix a problem too, or you may have to use a 3rd system.